Skip to main content
Skandium Help Centre home page
Submit a request
Sign in
  1. Skandium
  2. Order

Order

  • How to redeem gift cards
  • Can I amend my order?
  • What is the contact email and phone number for the showroom?
  • Can I visit the showroom?
  • I have a shop in the UK/Ireland. Can I buy in goods from you to sell?
  • Do you do contract and trade sales?
  • Do you gift wrap orders?
  • What forms of payment are accepted?
  • Will I have to pay VAT on my purchase?
  • What does "made to order" mean?
  • How do I know if an item is in stock?
  • Can I receive part of my order?
  • When will I receive an update on my order?
  • Do I need to pay customs fees?
  • My product has developed a fault
  • I have been sent an incorrect item
  • My order has been delivered damaged
  • My order has been delivered with items missing
  • How to ask for a price match?
  • How do I check the status of my order?
Skandium
Powered by Zendesk